Privacy Policy
Introduction and Overview
This Privacy Policy describes how Prilla ("Prilla," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.prilla.com.au (the "Website") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to users of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using or accessing the Services.
INFORMATION WE COLLECT
Information You Provide
At Prilla, we collect information directly from you through interactions such as account registration, updating your profile, making purchases, or contacting customer support. We may use Service Providers to assist in collecting this data.The types of information we collect include:
- Contact Information: Name, email address, postal address, phone number.
- Credentials: Passwords and authentication information.
- Demographic Information: Age, gender, country.
- Payment Information: Details such as credit card numbers (not stored after transactions).
- Profile Data: Preferences, wish lists, ring sizes, etc.
- Content: Feedback, reviews, messages to customer support, etc.
- Employment Information: If applicable, details from job applications.
Cookies
Prilla uses cookies and other tracking technologies to collect information. We use three types of cookies:- Required Cookies: Essential for the website’s functionality.
- Analytics Cookies: To help analyze user experience and improve services.
- Advertising Cookies: Used by advertisers to deliver personalized marketing.
Information from Other Sources
We may receive information about you from third parties, such as social networks, data brokers, or publicly available sources, to supplement what you provide.
Use of Information
We use your information to:- Manage your account, process transactions, and provide customer support.
- Send updates, alerts, and administrative messages.
- Prevent fraud and monitor activities.
- Conduct research and improve marketing.
- Comply with legal obligations.
Sharing of Information
We may share your information with:- Service Providers who assist in delivering our services.
- Vendors such as shipping and payment processing companies.
- In case of legal requirements or business transfers.
Security, Compliance, and Fraud Protection
We prioritize data security and adhere to legal obligations. However, no method of data transmission over the internet is entirely secure.
Children
Prilla does not knowingly collect personal information from children under the age of 13. If we become aware of such collection, we will comply with applicable laws to remove the information.
YOUR RIGHTS AND CHOICES
Email Opt-Out
You can unsubscribe from marketing emails by following the link in the email or by adjusting preferences in your account.
Do Not Track
You can configure your browser to block cookies or notify you when cookies are sent.
Data Security
We take reasonable precautions to protect your data, but we cannot guarantee absolute security.
External Links
Our site may contain links to external websites. We are not responsible for the privacy practices of those sites.
Updating Information
You can update your personal information at any time by logging into your account or contacting us.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at prilla.com.au@gmail.com.
Last Updated: October 2024